Terms & Conditions

A standard back to back installation refers to installing a split system air conditioning unit in a lowset property, where there is a maximum pipe run of 3.0 metres between the indoor unit and the outdoor unit.  Including the supply of either a precast concrete slab or a set of wall brackets and colourbond hatsections to cover all pipework.  Five Year Installation Warranty on all installations.


Upon attending site should installation requirements vary from the "Standard Installation" selected upon checkout any extra fees incurred with be discussed with the client prior to installation commencement and payable upon completion directly to the technician or through contacting the office.


Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. If unsure we would highly recommend that you contact one of our friendly staff for further advice before completing your online order. Carefully preview any orders before adding them to your shopping cart and proceeding with your order. 
Any online fees / credit card processing fees will be non-refundable should you change your mind or simply select the incorrect item.

Refunds will be processed within 3 working days of request.


All Air Conditioning Units come standard with our Five Year Installation Warranty.  Therefore if any issues arise within this time frame we ask that you contact the office to arrange a free inspection.  Should it be found to be an operator fault a standard service call out fee will be incurred.  Should it be a Manufacturer's fault the technician will be able to direct you of how to contact the correct Warranty agents.


All Air conditioning Units come standard with a Five Year Manufacturer's Warranty when used in a residential application.  Some brands only offer a Two Year Manufacturer's Warranty when used in a commercial application.